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  1. 5.0
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    Me and my wife went here with the past experience we seen her dad have from buying his camper. We dealt with Todd Merry. We went on a Sunday during their grand Re-opening sale, after building their new location. We went because we thought they were open until 9 pm. Come to find out they closed at 8. We drove from Canton Ohio, and luckily they were still there… We met Todd, and he opened the showroom back up to us even though they were closed… The other sales guys helped keep our 4 year old entertained as he was very excited. Todd had dinner plans with his wife, and was very late going because he wanted to make yet another happy customer. We explained our budget, and what we were looking for with it being our first camper. He hit the nail on the head! We looked at 2 other models and fell in love with the 2017 Jayco Jay Flight SLX 212QBW. He knew what he was talking about, answered any questions we had about the coach, and even though he had dinner plans he didn’t rush us AT ALL… We went back in the showroom he bought our son a pop and some snacks while we did what was required We explained that we were already approved for a certain amount through our credit union, said that was fine.. Signed all the paperwork we needed to, and left. The next day we called him back and told him to put a sold sign on it because it was ours. We went back that Thursday and picked it up. I will definitely return when it’s time for us to upgrade… Ask for Todd Merry, and you won’t be let down! When we went to pick up the camper they had our name on the board, and he took us straight in to meet Kevin, and sign Papers. We had our son with us again as he really wanted to go, and while we were signing the paperwork he helped my Father in law hook up our camper to the truck, and even let him help! Which he LOVED. Great experience and HIGHLY recommend seeing him. On 6/21/2017 I heard that our camper may have been part of a recall, not sure where to look to find out if we were affected by it, I reached out to him via Social Media, and he contacted the Jayco Rep for the area, AND contacted Jayco corporate for us to make sure we weren’t affected by it. We weren’t affected by it but this is just an example of the level of customer service he will provide to new customers, and even past customers.

  2. 5.0
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    Absolutely fantastic! Customer service above & beyond the rest.
    We traveled 2 states to get our pup camper. No one else near had the one we wanted. We did our research about their reputation and checked out their BBB.org reputation: which is fantastic and has a very long history. We took a chance and made the 10 hour drive. It was worth every penny spent. Their reputation is earned. They are exactly what we had read about, honest, up front, helpful, and thorough. They worked with us and found financing we were happy with. They instructed us and showed us hands on how to operate and identify all the parts of our camper. They took the time to answer all our questions no matter how small. One of the answers we received confirmed their reputation even more. When we wanted to know about the best option for us, they told us what it was, that they did not carry it in the store, and that they were working on getting it in. Who does that anymore? Wow. What great service!
    Also, on a side note, we came around Christmas and they even had Santa there for the kids with little gifts. What a great experience. We know where we will be looking when it comes time to buy a big camper, RCD Pataskala.

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