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  1. 1.0
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    I bought a 2018 camper trailer though their internet sales (rvdirect.com) and what I received is missing all of the standard options newly added to the 2018 model. I have documented proof of the standard items list as posted on the dealer’s website for the in-stock item I purchased that clearly lists these missing items. The dealer is claiming that the manufacture changes options mid-year so it’s not their problem, despite the proof that they had these standard items listed for the in-stock item I purchased. Even if this was listed by mistake, you would think a reputable dealer would work with their customer to provide what they listed as included items. Originally, the only thing offered was they would help me order (at my expense) the missing items. After a month of emails and opening a case with the BBB, they offered me $200 for the more than $600 worth of missing parts, which after install will cost me $1,000+. Since declining that offer with further documentation of the actual costs to add the missing items (which I verified with the manufacture), the dealer is no longer responding to me. I’ve kept my emails with the dealer very professional and tried to work toward a reasonable resolution but this dealer clearly doesn’t care about their customers one ounce. Additionally sales staff are extremely pushy on initial sale and subsequently selling the protection plan. Do yourself a favor and go anywhere else for your RV. I wish I had!

  2. 1.0
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    This place is a joke. Do not buy an RV from them! Do your research on this place. They have horrible reviews for having damaged campers. They expect you to pay full price before they will let you look at the camper if you are driving from far away. We told them we were not comfortable sending them a check for full price without making sure there is no damage done to the camper. They would not let us schedule a pickup without the check. So we took our business elsewhere. We just kept nothing but the run around from everyone. There was nothing but rude and disrespectful people. I highly recommend never buying a camper from them!

  3. 2.0
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    I bought a MH from these people & they are terrible with service warranty & repairs. I would never buy anything from these guys!!

  4. 2.0
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    Lots of problems with our new Fifth Wheel last year. They never return phone calls and new employees keep appearing. Wouldn’t recommend this dealership

  5. 2.0
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    Horrible horrible customer service. We have been waiting over a year for a repair. They keep firing their people and the new ones have no clue. I would suggest strongly not buying a RV from them.

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